shipping

shipping information

We are committed to providing a smooth and reliable shipping experience. Below are the details of our shipping policy:

1. Shipping Regions
– Shipping is available to most countries worldwide. However, certain countries may have shipping restrictions. Please confirm availability for your country before placing an order.

2. Delivery Timeframes
– All Orders: Delivery within 3 to 21 business days, depending on the destination and shipping method.

3. Shipping Costs
– Free Shipping: All orders include free shipping.

4. Tracking Information
– A tracking number will be provided once your order is shipped, allowing you to monitor your shipment’s progress.

5. Customs & Import Taxes
– International orders may be subject to customs duties or import taxes based on the regulations of the destination country. These charges are the responsibility of the buyer. Please check your country’s customs policies before placing an order.

6. Delivery Issues
– If you experience any issues with delivery, such as delays or damage, please contact our customer support team at Info@lumiexe.com.

Thank you for shopping with us! Your satisfaction is our priority.

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